FAQ

Everything you need to know

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Trips are designed for different levels — from enthusiasts to advanced athletes. Every experience states its required level and training programme.

A complete package: flights, accommodation, the training programme, local transport and a PRIME team member with the group — all detailed on each trip's page.

Booking starts with a deposit to secure your seat, with the balance in agreed instalments before departure. All payments go through official company transfers.

A clear written policy before you book — the earlier you notify us, the higher the refund. Full details are on the Cancellation Policy page.

We help with visas and entry requirements for every destination and send a full checklist before travel. Passports must be valid for at least six months.

Each trip has a minimum group size. If it isn't reached we notify you early and refund in full, or move you to the next departure — your choice.